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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Orders generally take 2–3 business days to process and then 7–10 days to ship. If you place an order on a weekend or holiday, your order will not be processed until the following business day, whether you requested rush or normal shipping. Note: some of the boards on our site are custom made and cannot ship within the aforementioned limits (customers are notified on a case-by-case basis).
- Privacy & Security
- EOS, Inc and StreetCurrent are committed to handling your customer information with high standards of information security. Your credit card information is stored only in encrypted form. Only employees who need to know the information in order to provide products or services to you have access to your personal information. We respect you and will surely protect your private information.
- Returns & Replacements
- EOS and StreetCurrent are committed to ensuring customer satisfaction. If for any reason you are unsatisfied with your purchase and wish to return the unused product, please follow these guidelines:
• No Returns will be accepted without a Return Authorization Number (R.A.N.).
• Buyer has 15 days from the date of purchase to contact EOS for refunds and obtain an R.A.N.
• To obtain an R.A.N. please e-mail help@streetcurrent.com or call 949.313.7212
• All items must be returned within 30 days of purchase date.
• All items must be returned, unused and in re-sellable condition. If an item has been used, it will not be accepted for refund.
• Return in original packaging (whenever possible) with all parts and accessories to ensure full credit.
• All return shipments must be insured for the full value to guarantee prior credit in the event that the shipment is lost.
• Customer is responsible for all return shipping costs. We will not accept COD deliveries.
• All refunds will be issued after inspection of the returned product. EOS, at its discretion will then issue a full or partial refund. All refunds will be given in the same form of payment originally used for purchase less the original shipping charges. - Ordering
- We accept all major credit cards: Visa, Mastercard, Discover, AMEX
- Payment, Pricing & Promotions
- Check back with us for promotions!
- Viewing Orders
- Create an account to view the status of your order.
- Updating Account Information
- Update your account anytime you want to!